Interview · moment 12 of 19

Becoming a 9/11 Disaster Relief Caseworker

from The Pauper Is Just Working · #113

Audio-only archive episode — no video to seek.

5 min

Guest

Yannis explains taking a job as a case worker for Project Life through Lutheran Social Services, helping 9/11 victims get FEMA and charity funding, and his overwhelming first day meeting a grieving Windows on the World pastry chef.

In this bit9 moments
  • 46:09Tim remembers his first day as a 9/11 disaster relief caseworker, getting dumped with ten cases immediately.
  • 47:03His first client was a pastry chef from Windows on the World who lost all his coworkers in the attacks.
  • 47:32The chef broke down crying in the cubicle, and Tim realized he wasn't equipped to handle real trauma.
  • 48:16Tim explains that at 26, having PTSD himself, he'd never experienced anything genuinely real before this job.
  • 48:35Counter-transference in social work means inexperienced caseworkers bring home their clients' suffering and can't sleep.
  • 49:26Tim's coworkers in the program included a pastor, an actor, and career social workers, all essentially unprepared.
  • 49:46A lot of fraud happened because in the post-9/11 environment, nobody wanted to turn down someone claiming to be in need.
  • 50:10Tim argues that young people romanticize socialism because they don't understand human nature—people are fundamentally selfish and will lie for survival.
  • 50:49The fraudsters Tim encountered were manipulative, some clearly professional grifters who made fraud a practice.
Mentioned here

Windows on the Worldsocial workFEMAMark

All 19 moments in this episode →